Outage Notification is now available through MyMeter! Your co-op works hard to improve system reliability and keep the lights on, but we all know that power outages happen on occasion. Make sure you’re signed up for our outage notification service to receive a text or an email informing you of the status of any outage affecting your property. The messages are sent after a power outage has been reported that affects your property. You will also be notified of the estimated time to restore power. A final message will be sent when power is restored.
How to Sign Up for Outage Notifications
- Visit MyMeter by clicking "View Energy Usage — MyMeter" to the right.
- You must be a registered MyMeter user; if you need to register, click on Create an Account. In order to register for MyMeter you need your account number, your name as it appears on your account, an email address, a password, and a secret question to answer.
- Once you are logged in, click on the profile icon in the top-right corner and choose Communication Options from the drop down box.
- Now add an email address and/or cell number (for text messages) for each service location you have. For each location at which you’d like to receive outage notifications, move the switch in the Outages column to “On”.
Calling to Report an Outage is Still Important
If you are home, please call us to report an outage as soon as possible. If we have your primary phone number on file, our system will recognize that number and instantly pinpoint your location. This leads to quicker deployment of line crews, faster repair time and shorter outage duration. Your call to report an outage makes the notification system work and provide quick notification to other affected members. To report power outages lasting longer than a few minutes, call (800) 552-7658 or (866) 367-5732.