A Prepay Energy Solution
Pay when you want, how you want, and the amount you want with Lake Region Electric Cooperative’s new Pay-As-You-Go program. Prepay billing provides another option for members interested in monitoring and lowering their electricity consumption.
Prepay not only allows members to be in control of their energy usage, it can also help members lower consumption by recognizing their day-to-day usage patterns. A security deposit is not required for prepay and there are no late fees.
Sign up for prepay by either filling out this sign-up sheet or by picking up a copy in the office. Members must be signed up with SmartHub to participate in the program.
Residential members who are not on LREC’s load management, solar, or wind programs qualify to participate in prepay. The program is not recommended for those with medical needs dependent on electricity.
Benefits of Prepay Power
- Choose your own payment schedule
- Purchase electricity when convenient
- No security deposits or late fees
- Monitor electrical use
- Customize the plan that’s best for you
- Pay what you want, when you want
- No penalties for disconnects and reconnects
How does the program work?
Rather than being billed monthly for the power you used in the previous month, Pay-As-You-Go gives you the option to prepay for your electricity 24 hours a day, 7 days a week via telephone or through LREC’s website. As you use power, your prepaid balance will go down. Statistics indicate prepaid electricity programs help lower electric consumption by 10-15 percent by increasing members’ awareness of their usage patterns.
How much electricity do I need to purchase?
When you first sign up for prepay, you will need a credit of at least $25. After that, it’s up to you. You can pay as much as you want or as little as $5. Just keep in mind, paying a small amount will only buy you electricity for a short period of time.
How will I know when my balance is getting low?
After signing up for notifications through SmartHub, members will receive an alert by text or email when they have an estimated 5 days of electric use remaining. SmartHub will show both your credit balance and the estimated time you have remaining.
Will I still get a bill every month?
No. When you sign up for prepay, we won’t mail you a bill each month. Your bill will be calculated daily based on how much power you use, and that amount will be deducted from your prepay account each day.
How can I check my account balance?
You can go to SmartHub to monitor your account balance and your power consumption.
How can I know if I’ll have enough power to get me through the next day, week, etc.?
SmartHub can analyze your daily power use to determine the amount of funds you will need to put on your account to cover any number of days. Input the number of days you want to cover, and it will provide an estimated cost.
What if my account runs out?
If funds in your account run out, your electricity will be disconnected. You will be notified by text or email. You can purchase more power through our website, in person during business hours, or by telephone any time of day, seven days a week.
How quickly will my power be restored after I make a payment?
Once a payment is made and posts to your account, reconnection of service may take up to two hours.
I already paid a security deposit. Will it be refunded if I sign up for prepay?
Your deposit will be credited to your prepay account balance.
What kind of payments will be accepted with prepay?
You can make a payment to your prepay account using cash, a credit card, or a check. However, service charges for checks returned due to insufficient funds will be deducted from your prepay account.
Can I continue using automatic draft?
No. When you sign up for prepay, your automatic draft will be discontinued.
Can I stop participating in prepay at any time?
Yes. In order to re-establish standard billing, a security deposit may be required.