Start your next career with Lake Region Electric Cooperative!
We are a member-owned, community-focused electric, natural gas, and energy services company. We work to efficiently deliver affordable, reliable, and sustainable energy to our members with over 30,000 services.
Located in Pelican Rapids, 45 miles SE of Fargo/Moorhead, we serve the heart of Minnesota lake country, including the counties of Becker, Clay, Douglas, Grant, Otter Tail, Wilkin and Wadena.
Vision: Leading, empowering, guiding members to use energy wisely to secure a better future for our families, our communities, and our world.
Mission: Provide our members with safe, reliable affordable energy, and lead by offering innovative services to grow the cooperative.
If you are ready to join a team that believes in their mission and takes pride in what they do for our membership, apply for one of our open positions today! Job offer rates are determined based on the candidate’s specific education, experience, knowledge, skills, and in alignment with market data.
The total compensation package for full-time employees includes:
Company Paid:
- Single Coverage, Medical Insurance
- HRA & HSA contribution
- 401k match and discretionary contributions
- Long-term disability insurance
- Life Insurance
Employee Paid:
- Medical Insurance for dependents
- Dental & Vision Insurance
- Flexible Benefit Plan
- Supplemental Life Insurance
- Other supplemental benefit offerings
Value adds:
- Generous paid time-off accrual
- 10 paid holidays
- On-site fitness center
- Annual uniform allowance
- Employee Assistance Program (EAP)
These positions will remain open for 30 days or until filled; however, applicants are encouraged to submit their applications as soon as possible as the review process will begin right away.
Careers
IT SYSTEMS SPECIALIST (Pelican Rapids & Mahnomen, MN)
On-Site I Full-Time
We are seeking an IT Systems Specialist to join our team. This is a full-time, on-site position providing hands-on technology support in Pelican Rapids and Mahnomen, with the opportunity to support additional participating organizations as our Shared Services model continues to grow. Mileage is reimbursed for travel between assigned work locations.
As the primary end-user technology support resource, you’ll help employees work efficiently and effectively by troubleshooting hardware, software, networking, Microsoft 365, business applications, and other technology systems. You’ll also participate in technology projects, cybersecurity initiatives, system improvements, and ongoing professional development while working alongside an experienced technology team.
This position is ideal for someone who enjoys solving problems, working directly with people, and taking ownership of the overall technology experience for employees. Every day brings a different challenge—from assisting a coworker with a technical issue to supporting enterprise technology systems and helping implement technology improvements that strengthen operations. You’ll support the technology helps deliver reliable electric service to more than 40,000 members while working in collaborative, mission-driven environments.
Qualifications include:
- Combination of education and experience equivalent to four (4) years in information technology, computer systems, networking, or a related field.
- Experience providing end-user technical support and troubleshooting hardware, software, networking, or connectivity issues.
- Working knowledge of Microsoft 365, Windows operating systems, Active Directory, and enterprise technology environments preferred.
- Strong analytical, troubleshooting, customer service, communication, and organizational skills.
- Commitment to continuous learning and adapting to evolving technology.
- Ability to work on-site in both Pelican Rapids and Mahnomen, Monday through Friday, with occasional after-hours support during technology maintenance, outages, or other operational needs.
This position offers the opportunity to support multiple organizations through LREC’s Shared Services model, providing exposure to a broad variety of technologies, systems, and opportunities for professional growth.
For complete responsibilities, qualifications, and position details, please review the IT Systems Specialist Position Description. Starting pay ranges from $32.00 to $35.00 per hour, depending on qualifications and directly related experience.
MEMBER SERVICES REPRESENTATIVE (Pelican Rapids, MN)
On-Site I Full-Time
We are seeking a Member Services Representative to join our team. This is a full-time, on-site position serving as one of the first points of contact for our member-owners (customers), providing responsive, accurate, and professional service from our Pelican Rapids office. In this role, you’ll help members with billing questions, account services, payment options, Cooperative programs, and service requests while building positive relationships through every interaction. Whether you’re welcoming a new member, resolving an account question, or assisting during a power outage, you’ll play an important role in delivering the exceptional service our members expect.
This position is ideal for someone who enjoys helping people, solving problems, and working as part of a collaborative team. You’ll work closely with employees across the Cooperative to ensure member needs are addressed efficiently while contributing to the Cooperative’s mission of providing safe, reliable, and affordable electric service.
Qualifications include:
- Combination of education and experience equivalent to four (4) years in customer service, office administration, utilities, banking, healthcare, hospitality, or a related field.
- Experience providing professional customer service and resolving questions or account-related concerns.
- Strong communication, customer service, organizational, and problem-solving skills.
- Working knowledge of Microsoft Office and the ability to learn customer information systems and other business technologies.
- Ability to adapt to changing priorities while maintaining accuracy, professionalism, and attention to detail.
- Ability to work on-site in Pelican Rapids, Monday through Friday, with occasional additional hours during outages or other operational events as needed.
This position offers the opportunity to make a meaningful difference for the member-owners we serve while building relationships, supporting essential electric services, and contributing to a collaborative, mission-driven Cooperative.
For complete responsibilities, qualifications, and position details, please review the Member Services Representative Position Description. Starting pay ranges from $24.00 to $27.00 per hour, depending on qualifications and directly related experience.
Job offers are conditional upon successful completion of pre-employment screening which may include a physical examination, drug screening, background check, reference check, and motor vehicle record check as applicable to the position.
LREC is an equal opportunity employer (EOE). All qualified applicants receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, public assistance, age, marital status, familial status, or protected veteran status. To learn more, view your EEO rights under the law.
How to Apply
A completed application, which requires a signature via the application process, is only considered for the applied indicated position. Submit an application for each position to which you intend to be considered. A cover letter and resume may be attached during the online application process.
Contact Human Resources regarding the accessibility of our website, an accommodation request, or assistance needed in completing the application process, via email HR@lrec.coop, or phone 800-552-7658.