OUTAGE UPDATE at 12:23 PM: Both substations came back on after about 10 minutes. Looking into the cause.
OUTAGES: Henning and Stalker Lake substations are down. Over 1200 members are without power. Crews are on the way.
OTHER SMALL OUTAGES: There are small outages scattered throughout our service area. Crews are working to restore power from a storm that went through our service area last night. If you are experiencing an outage, call (800) 552-7658 or Report An Outage Online. Please view our Outage Map for the latest information.
Stay Informed Here
When severe weather hits, get the latest outage information right here. We keep this page updated with the latest outages in Lake Region Electric Cooperative’s service area.
When there are outages, the status of the repair progress will be detailed below. We will continue to post updates throughout the restoration process. Additionally, you can sign up to receive updates via text or email through MyMeter when your property is directly affected.
HOW TO REPORT AN OUTAGE
Before you call, please verify that you haven’t blown a fuse or tripped a circuit breaker. Be prepared to provide as many details as possible. It is also extremely important that we have your correct phone numbers on file. These numbers identify your account.
Call (800) 552-7658:
- To report power outages lasting longer than a few minutes.
- To report an electrical safety hazard.
You may be directed to our Interactive Voice Response (IVR) system if the outage is widespread. The automated IVR system will prompt you to enter and provide your outage information. Please speak your responses or enter the outage information using your key pad. The automated system also asks if you have specific details about the outage such as a broken pole, tree on the line, wires down, or partial power.
Additionally, you can now report an outage using MyMeter.
HOW WE RESTORE POWER
Outages occur for a number of reasons. In the event of a large or widespread outage, we prioritize repairs in order to get the largest number of customers back on first.
- First, we check and repair any damaged transmission lines. These are the lines that bring power to our electrical system.
- Equipment or line repairs at substations will be done next in order to transfer power from transmission lines to the main distribution lines throughout our service area.
- After the substations are repaired, we turn our attention to our main distribution lines, and then to tap lines, which carry electricity from the main distribution lines to smaller groups of customers.
- Once all distribution lines and tap lines are repaired, we begin working on service lines, which typically bring power to only one or two locations.
Restoring power during inclement weather or after a large accident can be a big job. Lake Region Electric maintains a 24-hour, 365 day-a-year dispatch center so if you should lose power, be assured we are working as quickly as possible to get your lights back on.
Here are photos of some of the issues our crews needed to address in the aftermath of the June 13th storms. Click photos to see full-size versions.